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hbgator

Thu 11 May, 2006


AT&T introduces new focus on online gaming

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AT&T Inc.<b style="color:#FFA34F"></b>,<b style="color:#FFA34F"></b> through its Enterprise Hosting Services division,<b style="color:#FFA34F"></b> has organized a team of engineers and technicians to focus exclusively on developing online-gaming technology and enhancing customer service.<b style="color:#FFA34F"></b>
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The team,<b style="color:#FFA34F"></b> or practice,<b style="color:#FFA34F"></b> will be devoted specifically to its online gaming customers,<b style="color:#FFA34F"></b> including Sony Online Entertainment LLC,<b style="color:#FFA34F"></b> and that company's multiplayer online gaming titles,<b style="color:#FFA34F"></b> including EverQuest and PlanetSide.<b style="color:#FFA34F"></b>
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<b style="color:#FFA34F"></b>"AT&T's gaming practice has successfully tailored the way hosting services operations should function for nonstop online gaming services,<b style="color:#FFA34F"></b>"<b style="color:#FFA34F"></b> says Adam Joffe,<b style="color:#FFA34F"></b> chief technology officer for Sony Online Entertainment.<b style="color:#FFA34F"></b> <b style="color:#FFA34F"></b>"Our online gaming titles are some of the most popular,<b style="color:#FFA34F"></b> widely played and demanding applications on the Internet,<b style="color:#FFA34F"></b> and AT&T has created a meaningful and valued service offer to help keep our games running smoothly.<b style="color:#FFA34F"></b>"<b style="color:#FFA34F"></b>
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As part of the dedicated practice,<b style="color:#FFA34F"></b> AT&T will provide around-the-clock customer service in support of its online gaming services.<b style="color:#FFA34F"></b> The team will act as a single point of contact and provide near real-time information for the benefit of its gaming customers.<b style="color:#FFA34F"></b>
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<b style="color:#FFA34F"></b>"Our online gaming clients have a critical demand for not only bandwidth and network capacity,<b style="color:#FFA34F"></b> but also the special operations center for gaming customers,<b style="color:#FFA34F"></b>"<b style="color:#FFA34F"></b> says Chris Costello,<b style="color:#FFA34F"></b> director of hosting and utility computing at AT&T.<b style="color:#FFA34F"></b> <b style="color:#FFA34F"></b>"This group has a multi-layered level of networking expertise and offers exceptional managed services and monitoring.<b style="color:#FFA34F"></b>"<b style="color:#FFA34F"></b>